Zendesk’s Siddarth Shah discusses how agentic AI is reshaping contact centers, the emerging CX skills gap, and why ...

Zoho asks most India employees to work from home for two weeks starting March 16, citing fuel availability concerns and operational challenges ...

PhysicsWallah’s School of Startups receives StartInUP accreditation from the UP government, expanding its incubation support for early-stage startups through centers in Noida and Lucknow.

Razorpay launches AI-powered Agent Studio and Agentic Experience Platform at FTX 2026 in partnership with Anthropic, enabling ...

Commvault appoints Nithya Cadambi as General Manager of Global Centres of Excellence to drive strategy, talent development, ...

Anthropic India MD Irina Ghose said long-term AI advantage will come from data, trust and distribution, not models alone, speaking at Razorpay FTX 2026 in Bengaluru ...

Zendesk acquires AI startup Forethought to expand agentic customer service capabilities, integrating automation, ...

Nasscom has advised IT firms to review business continuity plans and strengthen cybersecurity preparedness amid geopolitical ...

Conversive CEO Nitin Seth discusses risks, regulation, and the future of conversational AI, explaining why governance, ...

Meta has reportedly delayed the launch of its AI model Avocado to May as it works to improve performance amid competition and expanding investments in AI infrastructure.

New Relic launches an AI-powered SRE Agent and new AIOps tools designed to help engineers diagnose incidents and automate ...

ChatGPT has crossed 900 million weekly users and 50 million paid subscribers, signalling its rise as the default starting ...