Hyundai is recalling more than 610,000 vehicles due to airbag issues, according to the National Highway Traffic Safety Administration. For a full list of vehicles or to find out of your car needs ...
A Missouri lawmaker is in talks with Brightspeed, the internet and phone provider, after constituents brought up concerns ...
Hackers are targeting global shipping technology to steal cargo worth millions. New cybersecurity threats expose supply chain ...
HOUSTON, TX, UNITED STATES, January 20, 2026 /EINPresswire.com/ -- Fieldy Technologies has introduced Fieldy 2.0, a ...
This update underscores how one of the UK’s largest banking groups is moving beyond experimentation with AI and into ...
The FCC was begun collecting complaints from the users impacted from the recent Verizon's countrywide network outage.
California's new Right to Human Customer Service Act would require large businesses to provide human customer service ...
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What is interactive voice response?
Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what you need to know.
From Listening to Acting Halper’s approach is pragmatic. Rather than positioning voice automation as a novelty, the company focuses on outcomes. The system listens to incoming audio messages, ...
Johnson Brothers Plumbing expands in 2026—hiring, adding fleet and tech to deliver faster, licensed plumbing service ...
The most advanced organizations are using adversarial simulation to stress-test AI against edge cases, confusion, and hostile ...
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How to choose the best call center software
Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...
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