Next phase patient experience focuses on clear communication and care coordination to improve satisfaction and outcomes in hospitals.

In today’s episode, we are joined by Nicole Rogas, President at symplr, and Kristin Russel, Chief Marketing Officer at symplr, to discuss the patient / customer journey in a virtual world. Tune in to ...

NEW YORK, Jan. 7, 2026 /PRNewswire/ -- Kontakt.io today launched Patient Journey Analytics, a next-generation data intelligence layer that eliminates operational uncertainty in hospitals by unifying ...

The patient’s headaches were debilitating, his vision was getting blurrier, his focus diminishing and he was experiencing more moments of forgetfulness. The once independent 68-year-old businessman ...

Ewha Womans University Seoul Hospital, a major teaching hospital in South Korea, has digitally streamlined the end-to-end patient experience, from appointment and admission to discharge and payment.

Throughout my medical training and then practicing as an intensivist, my entire identity as a physician was rooted in being at the bedside. Healing, I believed, required proximity; only by being ...

Patients with rheumatoid arthritis are being spared long and unnecessary journeys to hospital through a new app. Developed in Bristol, patients can now access virtual appointments with specialists at ...

“If any health care system tells you they're perfect, it’s not a health care system you want,” Vice President F. Scott Ross said.