Georgia Romain said she saved up for years before treating herself to the ‘Love’ bracelet for her birthday (Picture: Champion News) A mum has won a David versus Goliath court fight against Harrods ...

From AI expansions and cyberattacks to billion-dollar deals and workforce shifts, here’s what defined the tech industry this ...

When a Sugar Land mail carrier was arrested in his USPS uniform, one man immediately thought about the check that went missing from that same post office months ago.

Facebook is making it easier for creators to report impersonators while tightening rules around reposts and other unoriginal content.

The case involving Olympus Spa stems from a complaint that a transgender woman, Haven Wilvich, filed in 2020 with the Washington Human Rights Commission after the spa denied her service. Washington ...

Travel brands spent the years after Covid-19 shutdowns investing in AI-powered customer service and touting the efficiencies and cost savings. Now the ...

An Australian ferry worker was fired from her job after taking 114 sick days in a 12-month period. Jodie Daunis had been ...

The Iran war has put airlines’ customer service policies center stage as carriers confront a surge in refund requests and rebookings.

Meta is fighting back as attackers continue to target Facebook, Messenger and WhatsApp users. Here’s what you need to know.

Financial services firms are using tools to help customers absorb information at their own pace, the Financial Conduct ...

Meta AI can also help you fill out listings using photos of your items. is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. Previously, she was a writer ...

Dutch intelligence says Russian state hackers are targeting Signal and WhatsApp users through phishing, fake support messages, and device-linking scams.