From AI expansions and cyberattacks to billion-dollar deals and workforce shifts, here’s what defined the tech industry this ...

When a Sugar Land mail carrier was arrested in his USPS uniform, one man immediately thought about the check that went missing from that same post office months ago.

Comment about male anatomy condemned by 29 judges Judge has criticized court over guns, immigration Court said nude spa for women can't bar transgender customer March 13 (Reuters) - ADVISORY: This ...

Travel brands spent the years after Covid-19 shutdowns investing in AI-powered customer service and touting the efficiencies and cost savings. Now the ...

The Iran war has put airlines’ customer service policies center stage as carriers confront a surge in refund requests and rebookings.

Dutch intelligence says Russian state hackers are targeting Signal and WhatsApp users through phishing, fake support messages, and device-linking scams.

Oracle's Mike Sicilia is the latest software CEO to wade in to the debate on whether artificial intelligence tools that heavily automate human tasks will mean the demise of his industry. His verdict ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Zendesk is acquiring Forethought, a company that builds software to automate customer service interactions, the companies ...

NV Energy has postponed the start of its new daily demand charge to later this year, giving the utility more time to ...

Users will be alerted about suspicious activities like unrecognized device linking and friend requests.

DISH Network customers will lose access to KSLA on Tuesday, March 10, after a renewal agreement was not reached.