Unlocking sales is a manifestation of taking solutions that exist today — both high- and low-tech solutions — and dovetailing ...
By handling routine queries instantly, AI customer service agents reduce customer wait times and free up human agents to ...
As we look ahead to the rest of the holiday shopping season, customer retention is front of mind. As retail has become an ...
Activist investor Barington Capital revealed Monday it has a position in Macy's and wants the company to cut spending, explore selling its luxury brands, and take a hard look at its real estate ...