By handling routine queries instantly, AI customer service agents reduce customer wait times and free up human agents to ...
As we look ahead to the rest of the holiday shopping season, customer retention is front of mind. As retail has become an ...
Build a more connected, engaging narrative by fostering consistent engagement throughout the year, as opposed to just ...
With strategic planning and execution, retailers can make the most of the holiday rush, fostering both immediate sales and ...
Activist investor Barington Capital revealed Monday it has a position in Macy's and wants the company to cut spending, explore selling its luxury brands, and take a hard look at its real estate ...