The Ombudsman helps people: Our team is designed to help people who are already on Medicaid but need help accessing health care services. A priority is placed on individuals who have urgent or complex ...

Access the 2024 Report of the HHS Ombudsman (includes report from the Ombudsman for Behavioral Health) (PDF) There are four ways to contact us: Call: 800-252-8154, 8 a.m. - 5 p.m., Monday - Friday If ...

The same issue or agency action can only be appealed once, which starts the fair hearing process. If you disagree with the hearing officer's decision, you may ask for an administrative review. If you ...

Fraud is the crime of dishonestly taking something of value from someone else. Examples of fraud may include: Claiming payment for services that were not provided. Anyone can report fraud, waste or ...

The Fair and Fraud Hearings Handbook provides guidance on the appeal process for applicants, clients, client representatives, program representatives and hearings officers. The Fair and Fraud Hearings ...

HHSC provides benefits, crisis counseling and other resources to Texans affected by disasters. Learn more by calling 2-1-1 or visiting the Receiving Disaster Assistance page . World Day Against ...

Download Information: Contact the Texas Workforce Commission, Civil Rights Division at (888) 452-4778.

To meet Texans’ expectation for high-quality services, HHSC will: Process applications and respond to applicants accurately and within required time frames. Employ courteous and knowledgeable staff.

HHSC has launched the Texas Flooding Emotional Support Line, a new statewide crisis support line to help affected Texans cope with loss and the recovery process. Survivors, families, first responders ...

Gov. Greg Abbott announced that HHSC has received federal approval to allow SNAP recipients in 26 additional counties impacted by the recent flooding to purchase hot foods and ready-to-eat meals with ...

AUSTIN – The Foster Grandparent Program is recruiting volunteers to mentor children as the program celebrates its 60th anniversary this summer.

AUSTIN – Gov. Greg Abbott announced that HHSC is awarding nearly $2 million in grant funding to hospitals in Kerrville and Llano impacted by recent catastrophic floods.