The native CCaaS solution offers a single data source for customer information and an application that unifies AI, channels and CRM.

Saltbox Mgmt today announced the expansion of its service offerings to include Salesforce Partner Cloud, strengthening the ...

Salesforce warned users of an uptick in malicious activity targeting Experience Cloud customers with misconfigured user settings via an open source tool.

Salesforce, Inc. (NYSE:CRM) is one of the 10 best large cap growth stocks to buy. Salesforce, Inc. (NYSE:CRM) claims that ...

Salesforce, Inc. (NYSE:CRM) is one of the Best Technology Stocks to Buy for the Long Term. On March 3, Salesforce, Inc. (NYSE:CRM) presented at Morgan Stanley Technology, Media & Telecom Conference ...

The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.

Cloudwerx, a leading Australian provider of advanced data, analytics and Generative AI services, today announced it has joined the OpenAI Services Partner program, reflecting its expertise in ...

Founded in 1999 in San Francisco, Salesforce targets mid-market to large enterprises seeking unified CRM and data platforms. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, ...

A fresh cybersecurity threat has arrived involving Salesforce. The hacker group ShinyHunters has claimed to have run a campaign targeting Salesforce environment ...

A prolific and noisy cybercrime gang with a penchant for stealing Salesforce customers' data and holding it ransom is taking advantage of misconfigured guest ...

As soon as online photo storage startup SmugMug Inc. heard about Amazon.com Inc.’s Simple Storage Service, an online data storage repository that debuted on March 14, 2006, “my eyes got all big,” ...

Salesforce, Inc. (NYSE:CRM) is included in our list of the 11 best software stocks to invest in according to billionaires. Amid rising AI concerns, software application stocks have seen a challenging ...