Salesforce Aims to End the ‘Frankenstein’ Contact Center With Agentforce

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Vonage Wins Best of Enterprise Connect 2026 Award

Vonage, a part of Ericsson (NASDAQ: ERIC), today announced that the Vonage Agentforce Identity Insights and Fraud Detection contact center solution has been named the Best of Enterprise Connect 2026 ...

Ctera collapses boundary between traditional files and object storage, so humans and AI can work with the same data

Ctera collapses boundary between traditional files and object storage, so humans and AI can work with the same data - ...

StrongKey Introduces Unprecedented Security Defenses for Small and Medium Businesses

CUPERTNIO, CA, UNITED STATES, March 10, 2026 /EINPresswire.com/ -- StrongAuth, Inc. (dba StrongKey) announced the ...

Microsoft announces Copilot Cowork with help from Anthropic — a cloud-powered AI agent that works across M365 apps

Copilot Cowork operates in the cloud, inside Microsoft 365's infrastructure, and draws on something Claude Cowork simply cannot access: the full graph of a user's enterprise work data.