Australian mobile operator TPG Telecom said that a customer died after they were unable to make a Triple Zero call over the carrier's mobile network. The incident happened on November 13, said TPG, ...

Questions are being raised as to whether telecommunications companies are doing all they can to ensure customers are able to contact emergency services. A Sydney TPG customer died last week after ...

Gift 5 articles to anyone you choose each month when you subscribe. The telecommunications regulator is investigating whether TPG Telecom has breached any of its obligations after a customer died on ...

It marks the second fatal failure involving a major telecommunications carrier in two months – after three deaths were linked to Optus’s triple-0 outage in September – dramatically escalating the ...

Communications Minister Anika Wells said TPG will be investigated after a customer died following a triple-zero call failure. Source: AAP / Mick Tsikas The federal government has said it will ...

The customer, who has not been identified, died on Thursday, November 13. They were connected with budget TPG brand Lebara but their call could not connect to emergency services. Their Samsung phone ...

There are growing questions about whether one of Australia's largest telecommunications companies could have done more to ensure customers would be able to call Triple Zero (000) and avoid a death ...

It comes after a person lost their life in Sydney earlier this month after a relative calling on their behalf was unable to call triple-0 on TPG Telecom’s mobile network. It also follows a major Optus ...