Q: I have to let go of a new hire and am struggling about how to frame the firing. I’m finding he has low motivation, is unreliable, and has little work ethic. I also don’t want a lawsuit or big ...

Inspiration can energize a team, but influence drives action. Here’s why every leader needs both to turn vision into commitment and ideas into real progress.

Small wording choices like “you need to” versus “could you please” can change how requests are received at work. Tone can determine whether employees feel pressured.