Benito Piuzzi is the COO of Lakeview Loan Servicing and former McKinsey consultant where he specialized in large-scale transformations. Problem-solving is a core competency needed in any business to ...

When groups of people get stuck on a problem–whether over culture, systems, process, understanding, or something else–the best solutions can come from asking the right questions. This question, cited ...

Ask about a major job-related problem. While all of the questions are important, the problem-solving question is my favorite. It reveals job-specific problem-solving, insight, intelligence, potential, ...