The company behind Reebok‘s operations is laying off employees in the brand’s footwear business as it reworks its licensing ...
By handling routine queries instantly, AI customer service agents reduce customer wait times and free up human agents to ...
While it's critical to drive sales during the festive season, retailers need to think long term and deploy results-driven ...
Adopting data-driven strategies can help businesses transform missed opportunities into meaningful successes, enhancing ...
Unlocking sales is a manifestation of taking solutions that exist today — both high- and low-tech solutions — and dovetailing ...
While three in four consumers are willing to accept a cheaper shipping option to offset an item’s cost, that doesn’t mean retailers should ignore the customer experience.
With strategic planning and execution, retailers can make the most of the holiday rush, fostering both immediate sales and ...
As we look ahead to the rest of the holiday shopping season, customer retention is front of mind. As retail has become an ...
Build a more connected, engaging narrative by fostering consistent engagement throughout the year, as opposed to just ...
Here’s how you can refine your email marketing strategy to connect with consumers and maximize your impact this holiday ...
Activist investor Barington Capital revealed Monday it has a position in Macy's and wants the company to cut spending, explore selling its luxury brands, and take a hard look at its real estate ...
The International Longshoremen Association's (ILA) strikes may be paused until January 2025, but the disruptions are far from ...