When running a public service, one of the most important aspects of what you do is helping users find the information they need as quickly and efficiently as possible. It is this design principle that ...

Arriva -- the bus company that brought you the number 23 Erskine to Glasgow, among other favourites -- is going to start accepting e-tickets flashed from the screen of your mobile phone. Arriva is ...

Two bus operators in Derby are in a dispute over the X38 service from Derby to Burton after Trentbarton claimed that Arriva had "unilaterally ended a near-30-year partnership”. The two firms had split ...

Direct links to Darlington and Newton Aycliffe could be restored as part of new plans for a regional bus service. Bus operator Arriva has opened a consultation on potential changes to the X22 service ...