Encounter issues with your Amazon order? Discover how to effectively reach Amazon's customer service through your phone, live chat, and social media.

There are a number of ways to get ahold of Amazon customer service on Black Friday.

Dear John: Everyone talks about how great Amazon customer service is, but be forewarned: if you buy an item on the Amazon Marketplace from a third party and need support — a refund, missing ...

Amazon’s six “Customer Service Tenets” – posted throughout its offices — explain a lot about why Amazon is so easy and pleasurable to do business with, and can be used as inspiration for ...

Jeff Bezos has explained an iconic phone call he made to Amazon customer service to demonstrate a point he was trying to make during a business meeting.