News

A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel ...
A recent study by Stanford University offers a warning that therapy chatbots could pose a substantial safety risk to users ...
AI chatbots can sometimes offer straightforward but inaccurate answers, adding confusion to online chatter already filled ...
Tech giants including Amazon and Microsoft restructure their workforce as artificial intelligence transforms industries, ...
Visitors to the Idaho Division of Human Resources’s website can get quick answers from a new chatbot — powered by artificial ...
The Defense Department will begin using Grok, X owner Elon Musk’s controversial artificial intelligence chatbot. On Monday, ...