In Brazil’s (1985, 1997) discoursee intonation model, the level tone is used by speakers to make choices that do not have any real communicative significance within the context of interaction.

Think words are everything? This article reveals why and how tone and body language do the heavy lifting in communication. Words account for just 7% of communication impact, while tone and body ...

Miami is one of the most bilingual cities in the U.S. More than 70 percent of residents speak a language other than English at home, and Spanish is often heard […] The post The language you speak can ...

You know the words, you understand the accents and yet… and yet there's another difficulty with verbal communication! No one speaks in exactly the same way or with the same style. And across cultures, ...

When you’re forced to give a customer an answer that isn’t their first choice, perception counts for a whole lot. These conversations are where intuition, tone, and empathy can swing the pendulum one ...

Some people are much better than others in persuading somebody to see their point of view. They know that it is not just what you say which is important, but the way you say it. Your tone of voice is ...

Mozart, Tchaikovsky, Sinatra and Hendrix – these and many other of the world's most famous musicians have had "perfect" or "absolute" pitch. The ability, defined as recognizing the pitch of a musical ...

Have you ever faced a situation where you found your words insufficient to convey the required message? Your words are not the only means to convey your message; effective communication demands much ...