Both TQM, total quality management, and Six Sigma are time tested tools to enhance quality of products as well as services. While there are numerous similarities, the subtleties within these systems ...

Why (and How) Law Firms Should Embrace Basic TQM Principles In the legal context, total quality management (TQM) is really about maximizing efficiency and productivity while increasing client ...

This is a preview. Log in through your library . Abstract This article investigates some of the human dimensions of the Total Quality Management movement (TQM), discussing its costs along with its ...

This article examines a co-operative union-management approach towards Total Quality Management (TQM) by recourse to a case study from the auto components manufacturing sector. Its purpose is twofold; ...