Now more than ever that many people are working from home — Quick Assist in Windows 11/10 allows you to remotely access another user’s Windows 11/10 PC. This feature gives you full control, so you can ...

There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...

If PCs, laptops, or tablets are being gifted this holiday season, be sure to also give a lesson on Windows Quick Assist so you can help your relatives from afar in the weeks and months to come. When ...

Windows admins have been expressing their dismay at Microsoft's decision to move the Quick Assist remote assistance tool to the Microsoft Store. Quick Assist allows Windows 10 and Windows 11 users to ...