Ages ago, I advocated for the business process expert - and got it wrong. But process mining and execution tools like Celonis and SAP Signavio bring back the old debate: we need process experts, not ...

To improve efficiency, agencies must understand their processes, not just the technology that performs them, an expert says. The way to do that is with process mining, which, according to IBM, is “a ...

Move over, data mining: Process mining is here, and Central Michigan University has been named a world leader in teaching this up-and-coming career skill. Celonis is a German process mining company ...

The Software AG International User Groups conference (IUG24) in Dublin was told this week of the supplier’s distinctive mission for generative artificial intelligence (GenAI) – the democratisation of ...

Given the right tools, digital transformations seem fairly straightforward, but adopting new technology is never straightforward. When Johnson & Johnson wanted to digitize process improvement and ...