She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed in the intricacies of LLC formation, business ta… CRM ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

Lawry Matteson is a young writer and content supplier for webCRM – a company providing online CRM solutions since 2002 in eleven countries and languages, and he likes discussing and writing on latest ...

"We offer the power of Web services, but totally online--no software, no hardware," says Marc Benioff, president and CEO of Salesforce.com and a former Oracle executive. "When all is said and done, ...

Security dealers looking for a dashboard to manage every aspect of their interactions with customers will want to take a detailed look at the four top-selling, full-featured packages, according to a ...

According to a recently released Beagle Research Group study, the demand for hosted CRM has exploded over the past 12 months, and mainstream users are now adopting these solutions. "Changing ...

Explore the best CRM for accounting firms in 2024, featuring top tools and features tailored to streamline client management and boost efficiency. Accounting firms offer a range of financial services ...

Salesforce.com is raising eyebrows with its early success in online CRM hosting services, but NetLedger is out to prove that it is no longer a one-horse race with yesterday's announcement of its ...

REDMOND, Wash. — Aug. 29, 2011 — Microsoft Corp. (Nasdaq “MSFT”) today announced a new “Cloud CRM for Less” offer that helps customers of Oracle, Salesforce.com Inc. and SAP switch to the familiar, ...

After a string of poor quarters for the majority of CRM players, including Siebel, and increasing reports of poor customer-satisfaction rates for enterprise projects, CRM is now under a cloud.