Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft on Tuesday morning unveiled the latest iteration of its Microsoft Dynamics CRM software complete with enhancements including Skype, Yammer and Lync integration as well as widepread ...

Joint customers will experience renewed value from their CRM with unified data and account-level insights at their fingertips. SAN FRANCISCO, May 20, 2024 /PRNewswire/ -- People.ai, a leading ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Following the launch of Dynamics CRM 2015 last November, Microsoft on Monday announced a spring update to the software that promises new social, mobile and analytics capabilities along with closer ...

Microsoft on Monday introduced new Microsoft Dynamics 365 "Copilot" artificial intelligence (AI) capabilities to help sales teams. Copilot AI hooks into Microsoft 365 Graph data, as well as customer ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft's AI capabilities, cost-effective solutions, and growing presence in the CRM market pose a significant threat to Salesforce. Microsoft Dynamics 365 offers seamless integration, cost ...