Business owners have many reasons to create new policies and procedures. A business should have both an employee handbook and operations handbook written and acknowledged by all employees. These books ...

As management guru Peter Drucker is often quoted as saying, “The purpose of a business is to create and keep a customer.” Few CEOs would argue with this point. However, most CEOs would argue that ...

Businesses institute dress codes for a number of reasons, including enhanced professionalism and to minimize distractions. The office memo introducing a new or different dress code should be clear ...

Chris DeVault remembers the surprise he felt as a hotshot young engineer when he was told that he needed to write better memos if he wanted to advance his career. “My boss told me I was a bright young ...