We’re already aware that AI is transforming the IT help desk. The recent global pandemic, however, calls new attention to AI’s capabilities. As health concerns continue to spread, more enterprises are ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

How to share your desktop for remote support with Chrome Remote Desktop Your email has been sent When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to ...

New administrative functionality improves handle time, session start times, and implementation times to improve time to value without impeding security New features simplify user management, improve ...

Mobile technology is changing the way the IT departments at healthcare organizations operate in so many ways. Geographically dispersed facilities operate on the same networks and support a highly ...

Remote desktop software is essential for many businesses and on-the-go individuals who need to access computers that might be in another room or on another continent. There are many different ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

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Zach was an Author at Android Police from January 2022 to June 2025. He specialized in Chromebooks, Android smartphones, Android apps, smart home devices, and Android services. Zach loves unique and ...