The balanced scorecard approach to management was first laid out by Robert Kaplan and David Norton in 1992. This broad management strategy that separates an organization's goals into quantifiable ...

Amid the dynamic and competitive business environment, organisations grapple with the task of efficiently measuring and managing their performance for sustained success. In response to this challenge, ...

To be at the top of your game in IT, you have to measure results. Most large organizations have implemented some type of Balanced Scorecard initiative, although many are unhappy with the impact of ...

HR metrics is something a lot of practitioners struggle with, but proving HR’s worth in hard statistics is often the only thing to turn an executive’s head. Keith Rodgers looks at the evolution of HR ...

Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

The following is reprinted with permission from strategicplanningMD.As simple a concept as balanced scorecards are, organizations still have difficulty implementing them effectively. Although the ...

Opinions expressed by Entrepreneur contributors are their own. The balanced scorecard is a familiar accessory in the corporate world. Its early legacy includes a period in the early 1900s when French ...