McDonald’s is set to transform its drive-thru experience in 2026 to reduce errors, reduce employee workloads, and speed up ...

This video follows a bold experiment where 100 drive thru workers are asked for bizarre “banned” items to see how they react. Viewers watch real time responses ranging from confusion to laughter to ...

Fast-food drive-thrus may not be getting much faster, but they’re getting smarter, and friendlier staff might still matter more than artificial intelligence, a new report found. The 25th Annual ...

Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

The 2025 QSR Drive-Thru Report showed yet another lane in the race to value that’s dominated the sector. It’s become clear consumers are defining “value” through multiple viewpoints. How are operators ...