Can department stores evolve enough to regain relevance? It might take more than the magic of Macy’s. The reason could be encapsulated in one sobering sentence by Macy’s CEO Tony Spring: The chain had ...

Department stores quietly shrink in 2026 as familiar names close, leaving leaner footprints and a different kind of main ...

Macy’s announcement Tuesday that it will close 150 stores, or nearly a third of its total, is the result of a once-great department store industry in decades of decline. The gradual demise of the ...

Private labels. Localization. Home delivery. Knowledge about the customer. Personalization and customization. Most of the innovations that are fueling today's most successful retail startups have less ...

After a century and a half, the American department store appears to be headed toward the grave. These glittering emporia that once drew crowds with fashion shows, concerts, and lavish holiday windows ...

One area of the economy that has not fully recovered from the blows it suffered during the pandemic, has been the department store. Employment at department stores is still 12% below pre-pandemic ...

After successfully disrupting online shopping, convenience stores, bookstores, grocery stores and more, Amazon has its eyes set on a new target: department stores. Amazon is soon expected to open a ...