A Nashville woman is speaking out after an experience with Southwest Airlines reportedly left her with a canceled ticket and nearly caused her to miss her connection to Los Angeles. Ruby Cosby tells ...

The uniformed male attendant had just landed at Atlanta Airport when he began calling out the female Southwest employee for what he claimed was poor customer service, according to a video posted on ...

Delta said it is verifying “the authenticity of the video” while emphasizing that “civil conduct” is always expected. Video shows alleged Delta attendant arguing with Southwest agent at Atlanta ...

A Delta Air Lines flight attendant and a Southwest Airlines gate agent went head to head in an Atlanta airport, then viral online. Last week, footage hit Instagram showing the flight attendant ...

It turns out even flight attendants can get frustrated with a lack of quality customer service in airport terminals. That’s the takeaway from a video going viral on social media showing a cabin crew ...

Air travel chaos took a hilarious turn when an apparently fed-up Delta passenger strolled behind an empty gate counter, grabbed the intercom, and began repeatedly paging staff himself in a now-viral ...