All of us have sat through a boring presentation at one time or another during our careers. As we work to build and grow businesses, sharing information is a necessity. But delivering that information ...

Annette Franz, CCXP, is founder and CEO of CX Journey Inc., a customer experience consultancy; she's a coach, keynote speaker, and author. I spend a lot of time talking to leaders about the value of a ...

In highly competitive markets, presentation counts and Sales Reps want every tool and ever bit of information available at their fingertips to help them win business. iPads and content-rich ...

Getting an edge on the competition has forever been a staple of successful business strategy. Instinct suggests cost-cutting and streamlining as the primary considerations, then perhaps innovation and ...