SACRAMENTO, Calif. (KGTV) -- Amid mounting frustration over wait times at the California DMV, the department has redesigned portions of its website to make access to services easier.

The DMV issues almost 3.5 million REAL ID cards that don't meet federal rules. Now it's trying to fix the problem. Residents who got the new California REAL ID are learning that some may not be valid.

As of December, the California DMV had already issued about 2.3 million REAL ID cards under the previous requirement. It remains unclear how those cardholders will be affected by the mistake.

California DMV Issues Warning About Unofficial Website Fees If you believe that you have encountered a fraudulent website, please e-mail the DMV's Investigative Division at [email protected].

More than 90 percent of transactions are now available on the DMV website, so there's a good chance you can avoid standing in line all together. The DMV says it's working to reduce office visits ...

Contact the California Department of Motor Vehicles directly through its official website, at https://www.dmv.ca.gov or call the DMV at 800-777-0133.

FRESNO, Calif. (KFSN) -- If you received a text from the California DMV and did not request it, do not respond. The department wants customers to know those texts are a scam.

CORTE MADERA, Calif. – Paul Elmquist needed a new sticker for his license plate, but when he tried to book an appointment at the local Department of Motor Vehicles office in this Bay Area suburb ...

Residents who got the new California REAL ID are learning that some may not be valid. It is a situation that could impact up to three million Californians. California has been issuing REAL ID ...

California has been issuing REAL ID cards since January of 2018. Originally, the DMV only needed one document to show proof of residency.