NEW YORK, Aug. 27, 2025 /PRNewswire/ -- Artificial intelligence is changing the foundation of customer relationship management, making data-driven engagement central to how companies operate.

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Last month Intuit Inc. (the maker of QuickBooks Online) and HubSpot ...

One of the biggest stories of the year for small business technology is (and continues to be) the rich array of options that are becoming available for point of sale (POS) management. Everyone from ...

Salesforce.com and Intuit announced Friday that they plan to integrate their respective CRM (customer relationship management) and QuickBooks accounting applications, in an alliance meant to further ...

The Customer Agent is designed to simplify and accelerate one of the most complex aspects of running a small business: building and managing customer relationships. Intuit reports that the Customer ...

Intuit Inc. and Salesforce.com have formed a strategic alliance that will result in the creation of a new application merging customer relationship and financial management to allow QuickBooks ...

With our new integration platform, we re offering customers one of the most flexible QuickBooks integration tools, said Rajeev Gupta, chief executive and founder of DBSync. This enables them to reduce ...