We unpack the FTC’s claims that Amazon used design to trick customers into buying—and keeping—a Prime subscription. If you’ve ever tried to end your Amazon Prime subscription, you may have found ...

Hands-down, one of the most impressive features we saw during a demo of Amazon’s soon-to-launch Fire Phone was Firefly, Amazon’s answer to real-time discovery. At first, it just sounded like a ...

The FTC forced Amazon into a $2.5 billion settlement over Prime signups and cancellations. Millions of users could see ...

This week, the trial starts in a consequential FTC lawsuit against Amazon. The suit alleges that Amazon for years "tricked" people into buying Prime memberships that were purposefully hard to cancel.