Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

It’s hard to imagine life without online shopping. We've grown so accustomed to ordering everything from groceries and shoes to electronics and pet food with a few quick taps on our phones that it's ...

Mailed returns often cost $4.95–$9.99 at apparel stores; big-box retailers typically offer free labels or partner drop-offs ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

There’s no Amazon warehouse in Vermont, but Deena Frankel’s Burlington home is beginning to resemble one. Over the past eight weeks, she’s received more than two dozen packages from people around the ...

Amazon's extended July Prime Day event has come to an end. This year, instead of just two days of solid deals, the sale ran for four days. That's an extra couple of days to fill your cart with ...

More than 1,000 companies had 6.5 million reports of disruption, including Snapchat, Reddit, Roblox and Lloyds bank.

We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.

If your Prime Day purchase doesn't meet your standards, here's how to get a refund and return the item for free. Macy is a writer on the AI Team. She covers how AI is changing daily life and how to ...