AI could contribute up to $1.1 trillion annually to the global insurance industry. Of this, $300 billion is expected to come from AI-powered customer service and product personalization. That ...

BofA accused the insurance industry of clogging its ranks with tons of unnecessary salespeople, with a "snowball effect" ...

New research from Evident reveals that AI rollouts by insurers are most common in claims management, underwriting and ...

When 76% of insurers have deployed AI but half the workforce is looking to leave, the technology strategy and the talent ...

OneShield Expands AI Hub Platform with Specialty Insurance Provider, Reinforcing AI-Native Strategy for the Insurance Industry.

What may emerge are distinct liability modes, where certain models operate with stricter guardrails to qualify for lower ...

As AI technologies like ChatGPT and other generative AI tools have gained prominence, our clients have started raising questions about their insurance coverage. Among the most frequently asked are: ...

The insurance industry’s embrace of AI calls for a governance framework to assist regulators, guide insurers, and inform consumers. The National Association of Insurance Commissioners’ Big Data and ...

As AI rewires service, claims and underwriting, the edge may go to women who turn automation into better judgement ...

Artificial intelligence (AI) is transforming how insurance coverage is offered, purchased, and understood by translating policies into plain language and helping customers better understand their ...

Brittany Trang dives into what medical malpractice insurance looks like in the age of artificial intelligence, and more.