Former Starbucks exec Adam Brotman and investor Andy Sack share lessons from top experts on building an AI-first company.

Sasha Rogelberg Updated June 12, 2025 Starbucks will pilot an AI chatbot to help baristas remember recipes and troubleshoot equipment problems. (effrey Greenberg/Universal Images Group—Getty Images) ...

Starbucks is piloting Green Dot Assist, an AI assistant powered by Microsoft Azure's OpenAI, in 35 stores to enhance barista efficiency and reduce wait times. Expected to roll out across U.S. and ...

Starbucks is brewing up big plans for the coming years. During an Investors Day event on Wednesday, Starbucks said it expects to grow to 55,000 locations by 2030 — around a 70% increase from the ...

The benefit is that Starbucks employees don’t have to spend time doing these tasks, meaning they have more time to spend on helping and interacting with customers. According to Johnson, 100% of the ...

Starbucks has always been a digital innovation machine compared to other retail and beverage brands, but the company's tech efforts have focused increasingly on concepts like AI since former Adobe ...

The company is adding 4,000 AI-enabled espresso machines to its stores this year, according to Kevin Johnson, Starbucks CEO, on a Starbucks earnings conference call last week.