Amazon CEO Andy Jassy anticipates generative artificial intelligence will reduce its corporate workforce in the next few years as the online giant begins to increase its usage of the technology. “We will need fewer people doing some of the jobs that are being done today,

Andy Jassy's AI-driven planned workforce reductions at Amazon prompts employee backlash and calls for a shift in leadership approach.

In a memo to employees, Andy Jassy said that generative AI and agentic AI will see Amazon cutting the number of people it employs.